Stakeholders’ Engagement Details

Stakeholder groups 

 Type of OMV engagement

Key topics and concerns raised by stakeholders

Engagement channel and approach to tackling the topics  

Customers 

  • Advertising
  • Contracts
  • Events
  • Point of sale
  • Price and quality of products and services
  • Customer service

Scientific institutions

  • Joint projects with industry partners, scientific organizations, and universities
  • Conferences Lectures
  • Sponsorships
  • Targeted internships and recruitment
  • Information on and best practice for new technologies

 Society

  • Sustainability projects such as educational/vocational programs
  • Stakeholder dialogue
  • Sponsorships and donations
  • Grievance mechanism
  • Integrity Platform
  • Social and environmental standards and impacts
  • Responsible business practice
  • Engagement with local community

Governmental authorities

  • Information exchange
  • Relationship management
  • Regular reporting (as required by legislation)
  • Regulatory framework
  • Business environment
  • Security of (energy) supply

 Peer companies

  • Industry meetings
  • Contracts
  • Consortium meetings
  • Industry-wide standards for sustainability topics
  • Good practice in exploration, development, and production activities
  • Compliance with relevant standards, principles, and contracts
  • Participation in working groups such as IPIECA, IOGP
  • Participation in international conferences, workshops, meetings, events

 NGOs/NPOs

  • Social projects, sponsorships, and donations
  • Stakeholder dialogue
  • Grievance mechanism
  • Environmental and climate risks
  • Social performance and risks
  • Human rights risks
  • Long-term OMV strategy
  • Responsiveness
  • Compliance with international and national social and environmental standards
  • Implementation of outcomes of Social and Environmental Impact Assessments

 Media

  • Press releases and conferences
  • Interviews
  • Media database
  • Company glossary
  • Press kit
  • Overall Company performance and results
  • Company strategy
  • Timely access to Company information
  • Regular engagement with spokespeople and senior representatives
  • Regular contact through authorized Company spokespeople
  • Transparent communication policy according to stock market regulations

Industry associations/ networks

  • Information exchange
  • Relationship management
  • Regulatory framework
  • Business environment
  • Information exchange and regular contact with industry associations
  • See Memberships

Capital market participants 

  • Regular reports and presentations
  • Roadshows, Annual General Meetings, conferences, investor meetings, and other events
  • Share price and overall Company performance
  • Creditworthiness
  • External credit ratings
  • Financial returns
  • Management credibility
  • Valuation compared to peers
  • Competitiveness
  • Regular reporting about performance
  • Regular investor relations activities
  • Targeted investor approach
  • Engagement with SRI investors
  • Regular contact through Investor Relations managers regarding results and press releases, with a special focus on socially responsible investing (
  • SRI)
  • Transparent communication policy according to stock market regulations
  • Communication strategy with overarching targeted messages

 Employees

  • Events for employees such as townhall events for information, small update events with an Executive Board member, loyalty ceremony
  • Internal communication channels such as employee magazine, internal newsletters, infoscreens, Intranet, internal blog
  • New Employee Orientation introduction for new employees
  • Foundation engagement initiatives
  • Employment contracts
  • Integrity Platform
  • Legal framework
  • Adequate working conditions
  • Career opportunities
  • Development possibilities
  • Competitive salaries
  • Transparent communication and information
  • Supportive management

Suppliers and contractors

  • Negotiations and contracts
  • Supplier audits and assessments
  • Field visits and management walk-arounds
  • Supplier events
  • Contractor management meetings
  • Conferences
  • Procurement regulations
  • Stipulations of Code of Conduct
  • Fair contract
  • On-time payment
  • Adequate working conditions